{"id":330,"date":"2009-12-08T19:08:48","date_gmt":"2009-12-08T19:08:48","guid":{"rendered":"https:\/\/www.hannahdee.wales\/blog\/?p=330"},"modified":"2009-12-08T19:08:48","modified_gmt":"2009-12-08T19:08:48","slug":"orange-bureacracy","status":"publish","type":"post","link":"https:\/\/www.hannahdee.wales\/blog\/?p=330","title":{"rendered":"Orange bureacracy"},"content":{"rendered":"<p>I&#8217;ve just bought another French mobile phone. This isn&#8217;t because I&#8217;m some kind of gadget freak, it&#8217;s because I lost the one that Graham kindly gave me to replace the one I lost about four months ago. Yes, that&#8217;s right, I&#8217;m on my 3rd French mobile. When I&#8217;m leaving a place, I have a voice in my head that says &#8220;Wallet, Keys, Tobacco, Lighter, Phone&#8230; Ready!&#8221; and I&#8217;ve had real difficulty adding &#8220;Other phone&#8221; to the mental list.<\/p>\r\n\r\n<p>This necessitated a visit to the Orange store. I first tried to fix this problem &#8211; AKA buy a phone &#8211; on Saturday, when I turned up at the store in town with one and a half hours to spare, only to find out that they couldn&#8217;t <i>possibly<\/i> sell me a mobile phone unless I had my passport on me. No, a gas bill wasn&#8217;t enough, nor the receipt for the original phone, nor the same credit card &#8211; it had to be a passport or driving license. I had to show my passport to get the first phone, but not to get the replacement SIM, so I thought I&#8217;d be OK but this time it was not going to be possible.<\/p>\r\n\r\n<p>So I cycled across the Is&eacute;re today to Meylan<\/p>\r\n<img decoding=\"async\" src=\"https:\/\/www.hannahdee.wales\/isere_vercors.jpg\" alt=\"The view from the cyclepath over to Meylan from Campus\" \/>\r\n\r\n<p>And then I spent 45 minutes of my lunchtime in the Orange\/France Telecom store, first queuing, and then watching a saleswoman navigate a web-based menu system in order to give me the same phone number, and finally watching her on hold to some helpdesk when she realised she didn&#8217;t know how to transfer the number over. I actually checked my watch part way through the helpdesk phonecall &#8211; she was on hold for at least 8 minutes.  The queue was building up behind me, and one guy completely gave up waiting and tried to buy a TV package off her just as the helpdesk on the other end of the phone picked up. He got short shrift. <\/p>\r\n<p>I realised two things when I got back to the lab &#8211; firstly, she hadn&#8217;t sold me any credit (so I can&#8217;t make any calls until I get to somewhere that does mobicart topups); and secondly, that she hadn&#8217;t asked to see my passport at all.  Oh well. At least the view from the shopping centre carpark was good.<\/p>\r\n\r\n<img decoding=\"async\" src=\"https:\/\/www.hannahdee.wales\/meylan_carpark.jpg\" alt=\"The view from the carpark\" \/>","protected":false},"excerpt":{"rendered":"<p>I&#8217;ve just bought another French mobile phone. This isn&#8217;t because I&#8217;m some kind of gadget freak, it&#8217;s because I lost the one that Graham kindly gave me to replace the one I lost about four months ago. Yes, that&#8217;s right, I&#8217;m on my 3rd French mobile. When I&#8217;m leaving a place, I have a voice in my head that says &#8220;Wallet, Keys, Tobacco, Lighter, Phone&#8230; Ready!&#8221; and I&#8217;ve had real difficulty adding &#8220;Other phone&#8221; to the mental list. This necessitated a visit to the Orange store. I first tried to fix this problem &#8211; AKA buy a phone &#8211; on Saturday, when I turned up<span class=\"more-link\"><a href=\"https:\/\/www.hannahdee.wales\/blog\/?p=330\">Read More &rarr;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[],"class_list":["entry","author-admin","post-330","post","type-post","status-publish","format-standard","category-france"],"_links":{"self":[{"href":"https:\/\/www.hannahdee.wales\/blog\/index.php?rest_route=\/wp\/v2\/posts\/330","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hannahdee.wales\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hannahdee.wales\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hannahdee.wales\/blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hannahdee.wales\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=330"}],"version-history":[{"count":7,"href":"https:\/\/www.hannahdee.wales\/blog\/index.php?rest_route=\/wp\/v2\/posts\/330\/revisions"}],"predecessor-version":[{"id":337,"href":"https:\/\/www.hannahdee.wales\/blog\/index.php?rest_route=\/wp\/v2\/posts\/330\/revisions\/337"}],"wp:attachment":[{"href":"https:\/\/www.hannahdee.wales\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=330"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hannahdee.wales\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=330"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hannahdee.wales\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=330"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}